All UK Parcels are sent 1st Class via Royal Mail.
Once your order has been processed and dispatched, you'll be notified by email.
Please allow 3-5 working to receive your order from the dispatch date. Unfortunately, ThePEPStore cannot be held responsible for delays once an item has been dispatched.
We send International Parcels as International Standard via Royal Mail, unless the order is over £20, in which case the parcel will be sent as International Tracked.
Please note, Duties and taxes are NOT included in the total at check out. You may be liable for any taxation or customs charges on your packages entry into your country. Please refer to your country's government website for more information.
Please ensure your delivery address is correct and secure: We are not responsible for items not received due to an incorrect or an incomplete shipping address.